Terms and Conditions
TERMS & CONDITIONS STATEMENT
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Services.
OVERVIEW
This website is operated by ApothecarySaints.com. Throughout the site, the terms “we”, “us” and “our” refer to ApothecarySaints.com. ApothecarySaints.com offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current site and store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
ONLINE STORE TERMS
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
PRODUCTS AND PRODUCT INFORMATION
The products and services available on the site, and any samples thereof we may provide to you, are for personal and/or professional use only. You may not sell, resell, or make any other commercial use of the products or Services that you purchase from us. Certain products or Services may be available exclusively online through the website or at physical locations such as, but not limited to retail locations, events and pop-up stores.
Products or Services may have limited quantities and are subject to return or exchange only according to our Return Policy.
The availability of the products and Services, and the descriptions of such products and Services, may vary based on location and timing. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice and in our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or Services made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations. All of the site’s material and information is offered solely for personal, educational, or informational purposes. The information, materials, statements, products, and Services are not intended to diagnose, treat or prevent any condition or illness. Please use all products strictly in accordance with their instructions, precautions, warnings, and guidelines. Please always check each product’s ingredients to avoid potential allergic reactions. Any statements offered about products have not been evaluated by the United States Food & Drug Administration (unless otherwise specified), and any results reported may not necessarily occur in all individuals. Our products are not intended for use in medical, life-saving or life-sustaining applications, nor for any application in which the product’s failure could create a situation where personal injury or death may occur.
Prices for our products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of any of our products.
ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
PAYMENT
You agree to pay Apothecary Saints all fees associated with any purchase of product or Services made by you through the site. All transmissions of payment information through the site are processed through Shopify's built-in payment gateway, which complies with international Payment Card Industry Data Security Standards (PCI-DSS). This means that your payment data is protected and processed according to the highest security standards. We do not save or store payment data in our databases. All information is transmitted in encrypted form directly to the payment system. You agree to provide current, complete and accurate purchase and account information for all purchases made. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. You agree not to use any fraudulent, stolen, or falsified payment information in submitting any order or other transaction to ApothecarySaints.com.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
RETURNS & REPLACEMENTS
Due to the purity and limited production of our products, Apothecary Saints does not accept returns.
If a product arrives damaged, and you meet the conditions below and follow the instructions provided, we are happy to provide a replacement.
If your product arrives damaged and deemed unusable, immediately take a picture of it, and email the photo to customerservice@apothecarysaints.com along with the information requested below. Any deviation or omissions of information may negate and void the Replacement.
In the subject line, write: “Damaged Product” with your order number.
In the body of your email: Please provide us with as much information as possible; how the product arrived to you, the condition of the outer box, where it was left by the shipping carrier, etc. If your purchase includes a product in glass packaging, and it arrives broken, do not attempt to salvage its contents.
INTELLECTUAL PROPERTY RIGHTS
Our name, logo, product names, website, the website domain, and all product design, formulations, content and other intellectual property associated with the products, Services and website other than your User Content (collectively, the “Company IP”) are owned by Apothecary Saints and our third-party licensors and suppliers. Nothing in this Agreement grants you any right, title, license, or interest in the Company IP. You shall not at any time, nor shall you assist others to, challenge our right, title, or interest in, or the validity of, the Company IP.
Apothecary Saints respects the intellectual property rights of others.
- Information reasonably sufficient to permit us to contact you, such as your name, address, telephone number, and, if available, your email address;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
- A statement, under penalty of perjury, that the information in the above notification is accurate and that you are, or are authorized to act on behalf of, the owner of an exclusive right that is allegedly infringed.
PRIVACY
We have developed a Privacy Policy in order to inform you of our practices with respect to the collection, use, disclosure and protection of personal information. You can find our Privacy Policy, which is incorporated into these Terms, here[AB4]. By using our site, you agree to the terms of the Privacy Policy.
QUESTIONS AND CONTACT INFORMATION
To connect with our team, you can email customerservice@apothecarysaints.com or mail a letter to: ApothecarySaints.com, 22 West 23rd Street, 3rd Floor, New York, New York, 10010